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What Parents are Saying about "These books make it easy for me to teach and review with my children, I really like the convenient size and large Arabic text as well." "Impressive! I love the quality of the printing, Masha-Allah." |
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Shipping, Delivery and Refund Policies We would like you to be familiar with Ad-Duha policies relating to shipping times, delivery, and refunds so that you are aware of what to expect once you place your order. Please take a moment to read each of the following policies. US and Canada Shipping Time: Once you purchase the curriculum it takes 7-10 business days for you to receive your supplies. We ship book orders via USPS Ground to all continental US and Canadian destinations (shipping costs are included in the price listed above). International Shipping Time: For international book orders we ship via USPS International. Additional shipping fees will be applicable, you will be informed by e-mail of the exact amount after placing your order, or you can contact us for a quote. Duties and Tariffs: If you have enrolled from a country outside the US you may be charged tariffs or import duties on books and materials shipped as part of the program by your country of residence. Ad-Duha cannot be responsible for covering these costs or for calculating these costs for families ahead of time. It is the responsibility of the parent pay all fees associated with the shipment upon receipt. Refund Policy: Materials can be returned for a full refund (minus shipping costs) within 10 calendar days of the delivery date, as long as the materials are returned in unused condition (as determined by Ad-Duha). Ad-Duha will not refund any costs incurred for the return shipment. If you wish to return materials you must contact Ad-Duha for a return authorization and ship all returned materials in their original packing, via UPS ground with delivery confirmation, in order to be accepted. Loss or Damage Policy: If a shipment is lost or damaged in transit Ad-Duha will, at its discretion, refund the cost of the damaged materials minus the shipping cost OR reship the course materials after compensation from the shipping company has been received. Ad-Duha cannot replace or reship materials without receiving a settlement from the shipping company to cover the cost of the refund or reshipment.
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Copyright 2003-2009 Ad-Duha Institute Inc. |